QAID # 17544 Published
Question / Problem:
What licensing is required for a Canon MFP device when Kofax Front Office Server (KFS) 4.x is purchased through a Kofax reseller in North America
Answer / Solution:
To use a Canon MFP with KFS 4.x that has been purchased through a Kofax reseller in North America, the Kofax Capture license must have a Kofax Front Office Server Device license available for use.
Additionally, when installing the Canon MFP Client, a MEAP license file must also be installed. The MEAP license file (also known as a "MEAP connector") must be purchased directly from Canon.
Note: The Kofax Front Office Server Administrator's Guide for Canon MFPs incorrectly states that it is not necessary to upload a MEAP license file when installing the Canon MFP Client. This issue has been documented in SPR 115250.