Debug Logs - KFS 4.1
20707
QAID # 20707 Published
Question / Problem:
How to Enable Kofax Front Office Server (KFS) 4.1 Debug Logging
Answer / Solution:
KFS 4.1 logs events for both user-facing (webapp) and server-side (service) processes. It is often necessary to enable debug-level logging for both types of events for the purposes of comprehensive troubleshooting.
Enabling Debug Logging in KFS 4.1
- Navigate to
C:\Program Files (x86)\Kofax\Front Office Server 4.1\bin
. - Open the
log4net.config
file in a text editor, such as Notepad. - Locate the section that begins with
<appender name="KfsLog"
- In the
KfsLog
section, change the levelMin value fromINFO
toDEBUG
. - Save and close the file.
- Navigate to
C:\Program Files (x86)\Kofax\Front Office Server 4.1\kfsService
. - Open the
log4net.config
file in a text editor, such as Notepad. - Locate the section that begins with
<appender name="KfsLog"
- In the
KfsLog
section, change the levelMin value fromINFO
toDEBUG
. - Save and close the file.
- Repeat the above steps for each KFS server in the environment.
All KFS 4.1 logs are stored in the following folder: C:\ProgramData\Kofax\Front Office Server\Log
Disabling Debug Logging in KFS 4.1
- Navigate to
C:\Program Files (x86)\Kofax\Front Office Server 4.1\bin
. - Open the
log4net.config
file in a text editor, such as Notepad. - Locate the section that begins with
<appender name="KfsLog"
- In the
KfsLog
section, change the levelMin value fromDEBUG
toINFO
. - Save and close the file.
- Navigate to
C:\Program Files (x86)\Kofax\Front Office Server 4.1\kfsService
. - Open the
log4net.config
file in a text editor, such as Notepad. - Locate the section that begins with
<appender name="KfsLog"
- In the
KfsLog
section, change the levelMin value fromDEBUG
toINFO
. - Save and close the file.
- Repeat the above steps for each KFS server in the environment.
Applies to:
Product | Version |
---|---|
KFS | 4.1 |