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Kofax

MFP Emulator Logs

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Question / Problem: 

How to enable, view, and collect MFP Emulator Debug Logs

Answer / Solution: 

The Kofax MFP Emulator creates Debug-level log files by default.  The current log file is called KfsMfpDemo.log and older log entries are stored in up to 10 archive log files (KfsMfpDemo.log.1, KfsMfpDemo.log.2, etc.)

 

To view MFP Emultator Debug Log entries:

  1. Navigate to the folder where the MFP Emulator executable (MFP_Emulator.exe) is located
  2. Open KfsMfpDemo.log in a text editor such as Notepad to view the most current log entries
  3. Open KfsMfpDemo.log.1, KfsMfpDemo.log.2 or any other KfsDemo.log.n archive file in a text editor such as Notepad to view older log entries.

If Kofax Technical Support requests MFP Emulator logs, please zip up KfsMfpDemo.log and all archive KfsMfpDemo.log.n files and attach the zip package to the Support Case.

Applies to:  

Product Version
KFS 4.1
  4.3

 

 

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