Question / Problem:
Attempts to log into the Kofax Front Office Server (KFS) 4.1 Canon MFP Client on a Canon ScanFront 330 network scanner results in the following error:
Operation failed. Error: Failed to allocate 1 Canon Device licenses . AcLicImp: License not found. Your current license does not support this feature. ( Device - Canon)
Answer / Solution:
The Canon ScanFront 330 should not require a KFS Device - Canon license since it is not a MEAP device. This issue has been documented in TFS #754518 and was resolved in KFS 184.108.40.206 (Service Pack 1, Fix Pack 3).
To resolve this issue, install KFS 220.127.116.11 or higher and re-register the Canon ScanFront 330 device(s).