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Kofax

Ricoh Java MFP Client icon does not appear on the Smart Operation Panel Home screen

22265

QAID # 22265 Published

Question / Problem:

After successfully deploying and starting the Kofax Front Office Server (KFS) 4.1 Ricoh MFP Client on a Ricoh Multi-Function Printer (MFP) device with the Android-based Smart Operation Panel, the Kofax icon does not appear on the device's Home screen.

Answer / Solution:

Ricoh MFP devices that use the Android-based Smart Operation Panel store SDK/J-based Extended Features, such as the Kofax Ricoh MFP Client, in the Program Menu under Classic Applications.

To manually add the Kofax Ricoh MFP Client icon to the Smart Operation Panel's Home screen:

  1. On the Home screen, press the grid icon.
  2. Select Programs.
  3. Press and hold the Classic Applications icon until the Home screen appears.
  4. Select the Kofax icon.
  5. The Kofax icon will now be displayed on the Home screen.

Applies to:

Product Version Category
KFS 4.1 MFP Client

Keywords:  Android, SDK/J, Classic, Extended, Feature, Kofax MFP Client, Aficio MP 501, Aficio MP C3003