Canon ScanFront 330 cannot connect to KFS server
3022127
Question / Problem:
Why does the Canon ScanFront 330 scanning device not connect to KFS after successful device registration?
Answer / Solution:
The issue can occur if the IIS User Accounts do not have permission to access the following path:
/Kofax/BrowserDevice/Scanfront.aspx
To resolve this issue:
- Open IIS manager
- Navigate to Sites | Default Web Site | Kofax and expand the Kofax application tree.
- Right-click the
BrowserDevice
folder and select Edit Permissions. - Add the
IIS_IUSRS
andIUSR
accounts and grant them each read permissions to the BrowserDevice folder.
Applies to:
Product | Version |
---|---|
KFS | 4.1 |