Skip to main content

Install WebCapture Service as a Windows Service


Question / Problem: 

How to install WebCapture Service as a Windows Service so multiple users can use it on the same machine.

Answer / Solution: 

By default, when the WebCapture Service is installed from the KFS Thin Client, the installation is performed "per user".  However, WebCapture Service can be installed as a Windows Service which allows multiple users to use it when they are logged into the scan station.

To install WebCapture Service as a Windows service:

If WebCapture Service was previously installed on the scan station per-user, the installer, Kofax.WebCapture.Installer.msi may still be located in the user's Downloads folder.


If WebCapture Service has never been installed on the station, Kofax.WebCapture.Installer.msi can be copied from the KFS installation location on the KFS server:

\Kofax\Front Office Server 4.3\bin\ThinClient\bin

  1. On the scan station, open the Command Prompt "as administrator"
  2. Navigate to the folder on the scan station that contains the Kofax.WebCapture.Installer.msi file
  3. Run the following command:
    msiexec /I Kofax.WebCapture.Installer.msi INSTALLASSERVICE=1
  4. Use the Services utility to confirm that Kofax WebCapture Service is running as a service


Applies to:  

Product Version
KFS 4.3



  • Was this article helpful?