QAID # 22279
Question / Problem:
After adding a custom eVRS string to the Advanced Image Processing Settings field in a Kofax Front Office Server (KFS) 4.x shortcut or destination, Auto Deskew, Auto Crop, Blank Page Removal, and/or Auto Rotation are no longer performed, despite these features being enabled in the shortcut or destination's Scan Settings.
Answer / Solution:
When a custom eVRS string is added to the Advanced Image Processing Settings field, the string will override the checkbox values for Auto Deskew, Auto Crop, and Auto Rotation. Therefore, to enable these features when using a custom eVRS string, the commands to enable these features (
_Do90DegreeRotation_4) must be included in the string.
Blank Page Deletion requires that the command
_DoBlankPageDetection_ be included in the custom eVRS string AND that the Blank Page Deletion checkbox be checked.
For more information regarding the use of custom eVRS strings to control advanced image processing settings in KFS 4.x, see the Windows eVRS 2.1 Settings Application Note.