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Error after import from KIC into KTM - batch in QC with conversion error image less that 96 dpi


Question / Problem: 

While importing image from KIC 2.8, which is 761 dpi, and converting it to 200 x 200 dpi colour - all content, once this image arrives in KTM,  it is sent to QC with an error that the image is less that 96 dpi. when the image properties are checked it is 78 dpi.

How can I overcome this error?

Answer / Solution: 

The issue seems to be caused by the Batch Classes - Scan Properties - Image Clean up profile.

Once the image profile was removed (set to None) and batch class republished the image can be imported from KIC in to Kofax Capture.


Applies to:  

Product Version
KIC  2.8



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