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Kofax

Imported Tiff images are not being normalized from KIC to KC

15372

QAID # 15372 Published 

Question / Problem:

I submit PDFs with embedded TIFFs with asymmetrical resolution (DPI). Folder settings are to Treat PDF's as TIFF and the normalizer is on. The TIFFs are imported to Capture but aren't normalized.

What is going wrong?

Answer / Solution:

KCIC-Folder will normalize images ingested as JPG or Group 4 TIFFs.

It is NOT capable of normalizing TIFFs from a PDF.

Applies to:

Product Version Category
KCICFLDR 4.1 Compatibility