QAID # 15372 Published
Question / Problem:
I submit PDFs with embedded TIFFs with asymmetrical resolution (DPI). Folder settings are to Treat PDF's as TIFF and the normalizer is on. The TIFFs are imported to Capture but aren't normalized.
What is going wrong?
Answer / Solution:
KCIC-Folder will normalize images ingested as JPG or Group 4 TIFFs.
It is NOT capable of normalizing TIFFs from a PDF.