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Kofax

Digitally signed Email Support in KIC 2.5 and lower

21895

QAID # 21895 Published 

Question / Problem:

Can digitally signed emails be imported by Kofax Import Connector (KIC)?

Answer / Solution:

As of KIC 2.5, digitally signed emails cannot be converted and imported into Capture.

Digital Signatures are normally received as .p7s attachments, and KIC is unable to convert these files. With KIC2.5, it is also possible to specify extensions which should not be converted in the GUI.

This setting can be found under the Advanced conversion and Import tab of the Destination configuration. Add the .p7s extension to the line under Import Options.

In KIC versions lower than 2.5, there is no other way besides a script to skip the conversion of such files.

Applies to:

Product Version
KIC 2.0
KIC 2.1
KIC 2.2
KIC 2.3
KIC 2.4
KIC 2.5