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Kofax

Global Group Cannot have a Cross-Domain Member error testing Folder Import Settings

20239

QAID # 20239 Published 

Question / Problem:

How can I resolve the following error that occurs when testing folder import in the Folder Import Settings dialog box?

Connection to Folder <Watched_Folder> on <Server_Name> cannot be established. Error message: Permission check on folder <Watched_Folder> for user@domain <User> failed, GetEffectiveRightsFromAcl() error=8519.A global group cannot have a cross- domain member

Answer / Solution:

To resolve this issue, make <User> a member of the Local Administrator's Group. Then, testing folder import should result in the following message:

Connection to folder <Watched_Folder> on <Server_Name> OK.

Applies to:

Product Version
KIC 2.0
  2.1
  2.2
  2.3
  2.4