Question / Problem:
I receive the following error message in the Kofax Import Connector (KIC) KC Plug-In log file when importing images:
ERROR [Thread=11] [MCMessageProvider] Failed to retreive message content from server. Please check your configuration. EventID:38017 System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
How can I resolve this issue?
Answer / Solution:
This issue can occur when the CPU utilization is peaking up to 100% most of the time and the free space on the C: drive is less than 1 GB.
To resolve this issue, increase the free space on the C: drive.