Delayed due to configuration error during Import
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Question / Problem:
How can I resolve an issue where messages are failing to import by Kofax Import Connector with the following error in the Message Connector Monitor?
Delayed due to configuration error. Could not create document
Answer / Solution:
To resolve this issue, follow the steps below:
1. In the Destination configuration, make sure that the Document Class and Form Type settings matches the Document Class and Form Type names currently configured in the Batch Class.
2. Restart the KC Plug-In service.
Applies to:
Product | Version | Category |
---|---|---|
KIC | 2.0 | KC Plug-In Destination Configuration |
KIC | 2.1 | KC Plug-In Destination Configuration |
KIC | 2.2 | KC Plug-In Destination Configuration |
KIC | 2.3 | KC Plug-In Destination Configuration |
KIC | 2.4 | KC Plug-In Destination Configuration |
KIC | 2.5 | KC Plug-In Destination Configuration |
KIC | 2.6 | KC Plug-In Destination Configuration |
KIC | 2.7 | KC Plug-In Destination Configuration |