Question / Problem:
The KIC PlugIn service stops right after the service is started. The Event log shows the following error message:
KIC importer (Instance=0) the connector cannot start because initializing the license failed.
Answer / Solution:
It has been observed that the KIC station license were missing in the KC License Utility; therefore it did not have any KIC Email Integration and File Interface licenses available for the KIC PlugIn service to run. Re-activating the KC Licenses in the License Utility restored the KIC Email Integration and File Interface licenses for KIC and the KIC PlugIn service stayed running.