Question / Problem:
Is it possible configure rules to route messages to different destinations based on the sender of emails?
Answer / Solution:
This is possible starting in KIC 2.5 and later versions where you can configure the Originator criteria when configuring a rule for an Email service filter.
Type the email address of the sender of the message. You can use the asterisk wildcard * to specify all addresses. The wildcard is supported at the beginning or at the end of the string.
Note: This is not possible in KIC 2.4 and older versions because the Originator criteria does not exist when configuring a rule for an Email service filter.