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Route Messages to different Destinations based on Email Sender

3010953

Question / Problem: 

Is it possible configure rules to route messages to different destinations based on the sender of emails?

Answer / Solution: 

This is possible starting in KIC 2.5 and later versions where you can configure the Originator criteria when configuring a rule for an Email service filter.

 

Originator

Type the email address of the sender of the message. You can use the asterisk wildcard * to specify all addresses. The wildcard is supported at the beginning or at the end of the string.

 

Note: This is not possible in KIC 2.4 and older versions because the Originator criteria does not exist when configuring a rule for an Email service filter.

 

Applies to:  

Product Version
KIC 2.5
  2.6
  2.7

 

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