Question / Problem:
Importing a very large Multipage TIF document (>2GB) results in the following error message around page 12,000:
Bad header found by storage filter
Answer / Solution:
Kofax VRS has a file-size limit of 2GB for TIFF image files. This is documented in Chapter 2 of the Kofax Import Connector 2.7 Installation Guide:
These system limits apply to 64-bit installations. For 32-bit installations, the limits might be lower.
- ▪ The maximum size of a message in Message Connector storage is 8 GB.
- ▪ KC Plug-In can handle message up to 8 GB (complete message with all attachments after document conversion, before VRS processing).
- ▪ VRS can handle TIF files up to 2 GB.
- The maximum number of pixels per page when using VRS is 150 megapixel.