Entry Point Not Found

Question / Problem: 

What can cause the following error when clicking "Test current setting" for VRS in destination:

Admin.exe - Entry Point Not Found
---------------------------
The procedure entry point xmlReadMemory could not be located in the dynamic link library C:\PROGRA~2\Kofax\CAPTUR~1\ServLib\ImgCtls\bin\swrscn32.kpm.

Answer / Solution: 

A bug was introduced in KTM 6.2.0.0 so that a different version of libxml2.xml overrides the one compatible with VRS testing in KIC-ED Plug-in

How to resolve your issue:

Apply COD 7429 or update to KTM 6.2.0.1
Known bug: Bug 904440: KTM 6.2 introduced new version of libxml2.dll breaks VRS test in KIC-ED KC Plug-In

Applies to: