Question / Problem:
Importing a batch by using KIC 2.3 with VRS Auto Color Detection enabled, the batch is routed to Quality Control with the error
Answer / Solution:
This issue has been resolved in VRS220.127.116.11.FIX2540 for VRS 5.1, VRS 5.1.1, and VRS 5.1.2. A restart of the system is required after installing the patch or upgrading Kofax VRS on the KIC server.