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Kofax

VRS Error 289 when importing batch using Auto Color Detection

19633

Question / Problem:

Importing a batch by using KIC 2.3 with VRS Auto Color Detection enabled, the batch is routed to Quality Control with the error
    VRS Error:-289

Answer / Solution:

This issue has been resolved in VRS5.1.0.0.FIX2540 for VRS 5.1, VRS 5.1.1, and VRS 5.1.2. A restart of the system is required after installing the patch or upgrading Kofax VRS on the KIC server.

Applies to: 

Product Version
KIC 2.0
  2.1
  2.2
  2.3
  2.3
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