QAID # 17575 Published
Question / Problem:
The following error occurs when attempting to configure Kofax Import Connector (KIC) 2.x settings:
KIC importer (Instance=0) Cannot start service, because there was an error initializing Kofax Capture Importer Pool.
Answer / Solution:
Verify that there is an available “KIC – Electronic Documents“ license in the Capture License Utility.