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License Test shows Email Integration license 0 needed and skipped when license is present


QAID # 20359 Published

Question / Problem:

The Kofax License utility shows 1 available KIC (Kofax Import Connector) email license. When running the KIC License Test, the Email Integration license shows 0 needed and skipped.

Why is the email license not being checked?

Answer / Solution:

Check to see if there are any Email Connectors configured in the KC Plug-In component. If no connectors have been configured, the license test won't check for licenses that aren't needed.

Applies to:

Product Version
KIC 2.6
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