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Kofax

Move Storage.bin file while retaining all existing messages

20218

QAID # 20218 Published

Question / Problem:

How can I move the Storage.bin file from one location to another location while retaining all existing messages?

Answer / Solution:

To move the Storage.bin file while retaining all existing messages:

  1. Stop the Message Connector service and the KC Plug-In service.
  2. Copy the Storage.bin file from the current location to the new location.
  3. Start the Message Connector service.
  4. Open the Message Connector Configuration Utility and change the Storage File location to the new location.
  5. Save the configuration change and restart the Message Connector service.
  6. Restart the KC Plug-In service.

Applies to:

Product Version
KIC 2.6
  2.7
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