Skip to main content
Kofax

KIC fails while importing JPG files: exit code 255 EventID 38010

307921

Question / Problem: 

After upgrade from KIC 2.6.3 to KIC 2.7 the KIC system fails to process JPG files with exit code 255 and EventID 38010

Answer / Solution: 

Check in Windows Add / Remove programs that C++ 2015 Redistributable (x86) is installed. If it is missing then install from the Kofax Installation CD.

 

Applies to:  

Product Version Category
KIC  2.7  

 

  • Was this article helpful?