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Kofax

PlugIn service stops as soon as it is started

307847

Question / Problem: 

KIC-PlugIn service stops as soon as it is started. How can I resolve this issue?

Answer / Solution: 

In this instance, the User Profile in the Kofax Capture Admin module was accidentally enable and the Kofax Settings in the KIC-PlugIn Configuration did not have a user added to it. Disabling the User Profile in the Kofax Capture Admin module resolved this issue.

 

 

Applies to:  

Product Version
KIC 2.3
  2.4
  2.5
  2.6
  2.7

 

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