Skip to main content
Kofax

Temporary Files Not Deleted

18753

QAID # 18753 Published

Question / Problem:

The temporary files created by Kofax Import Connector (KIC) are not being deleted from the local PC. How can I resolve this issue?

Answer / Solution:

The only time the temporary files are left in the temp folder is when the KCPlugIn is set to DEBUG mode.

Change the level in the config file from DEBUG to INFO, then the temporary files will be deleted:

  1. Stop the Kofax Import Connector – Electronic Documents – KC Plug-In service.
  2. Open the log4net.config file, located at:
    • C:\ProgramData\Kofax\KIC-ED\KCPlugIn\LogConfig
  3. Change the <level value="DEBUG" /> line to <level value="INFO" />.
  4. Start the KC Plug-In service.

Temporary files should be deleted by KIC once imported into Kofax Capture.

Applies to: 

Product Version
KIC 2.1
  2.2
  2.3
  2.4
  2.5
  2.6
  2.7

Keywords: AEF, Drivers, debug, logs, tmp