End of Support for KIC 2.0 2.1 2.2 2.3

Issue

When do Kofax Import Connector 2.0, 2.1, 2.2, and 2.3 reach End of Support and what does End of Support mean?
 

Solution

End of Support has been reached for Kofax Import Connector 2.0, 2.1, 2.2, and 2.3 as of October 19, 2018. 

Technical Support provides ‘best effort’ support as long as maintenance is current.  

Best effort means that Technical Support will troubleshoot the issue.  However, resolution to the issue may require an upgrade to a fully supported version. 

End of Support means there are no further Service/Fix Packs or fixes generated.  There is also no R&D elevation support.  

Additional details regarding the Kofax Lifecycle policy can be found located at the URL provided below:

https://knowledge.kofax.com/General_Support/Support_Details/001-Lifecycle_Policies_and_End_of_Support_Dates

If there are questions or concerns after reviewing the Kofax Lifecycle Policies and End of Support Dates please submit a Case at support.kofax.com via the Webportal.
 

Level of Complexity 

Easy
 

Applies to  

References

• Lifecycle Policies and End of Support Dates

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