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Kofax

Blank window when authorize Graph API

Article # 3051516 - Page views: 90

Issue

While trying to authorize Graph API. Authorization window is grey (blank).
 

Cause

Missing component in the prerequisite

Solution

Check if Edge WebView2 is installed, re-install/repair if possible or needed. (most relevant if IE has been removed)

OR How to install Microsoft Edge Webview 2 link taken from another KB.

"https://go.microsoft.com/fwlink/p/?LinkId=2124703" (Download of file MicrosoftEdgeWebview2Setup.exe)

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Import Connector 2.10 N/A N/A N/A

 

 

Article # 3051516