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KCSImportConnector.MenuBarAEFClick Error in Administration Module

Article # 3048637 - Page views: 92


After installing Fix Pack 2 for KIC 2.10, the following error occurs in Administration module:
The following custom components cannot be found or are not registered with Kofax Capture: KCSImportConnector.MenuBarAEFClick OK to start this module without the custom components.To avoid this message the next time you start this module, register or remove the custom components


This issue is caused by a failure to install Fix Pack 2 for Kofax Import Connector 2.10.  For more information on the installation error, see  KIC_2.10.02 Plug-in Upgrade Fails with 1603 Error


To resolve this issue:

  1. Uninstall the KCPlugin portion of KIC 2.10
  2. Uninstall the KIC 2.10 FP 2 Message Connector portion if it is installed.
  3. Reinstall the KCPlugin portion of KIC 2.10
  4. KIC should have matching versions of KCPlugin and MC.


Level of Complexity 



Applies to  

Product Version Build Environment Hardware
Kofax Import Connector 2.10 ALL N/A


Article # 3048637
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