KCSImportConnector.MenuBarAEFClick Error in Administration Module

Issue

After installing Fix Pack 2 for KIC 2.10, the following error occurs in Administration module:
The following custom components cannot be found or are not registered with Kofax Capture: KCSImportConnector.MenuBarAEFClick OK to start this module without the custom components.To avoid this message the next time you start this module, register or remove the custom components

Cause

This issue is caused by a failure to install Fix Pack 2 for Kofax Import Connector 2.10.  For more information on the installation error, see  KIC_2.10.02 Plug-in Upgrade Fails with 1603 Error

Solution

To resolve this issue:

1. Uninstall the KCPlugin portion of KIC 2.10
2. Uninstall the KIC 2.10 FP 2 Message Connector portion if it is installed.
3. Reinstall the KCPlugin portion of KIC 2.10
4. KIC should have matching versions of KCPlugin and MC.

Level of Complexity 

Easy

Applies to  

References

• KIC_2.10.02 Plug-in Upgrade Fails with 1603 Error