Skip to main content
Kofax

KIC logs are filling up the hard drive

Article # 3033902 - Page views: 261

Issue

KIC plugin logs are creating 5 MB logs until the hard drive drive fills up.

Solution

  • There is a known issue where Log rotation is not working in Kofax Import Connector version 2.9.
  • A fix is included in KIC 2.9 fix pack 4.
  •  This fix allows the end user to manage log size and log rotation using the logger.config file in the directory:  C:\ProgramData\Kofax\KIC-ED\KCPlugIn\LogConfig
  • Please refer to the code below:
<?xml version="1.0" encoding="utf-8"?>
<logger>
<maxDayRollBackups value="3" /> <!--Maximum the number of days for which a backup log files is retained. Log file older than value configured here is deleted. -->
<maximumFileSize value="5120KB" /><!--Maximum size of the log file. If log file reaches the maximum file size, it is saved as backup file, for example, logfilename_yyyyMMddHHmmssffff.log. Any backup file will be deleted after maxDayRollBackups days. -->
<root>
<level value="INFO" /> <!--Different log levels, such as INFO, DEBUG, ERROR, EXCEPTION, Warn-->
<appender-ref ref="RollingFileAppender" /> <!--Reserved for future use -->
</root>
</logger>

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Import Connector 2.9 fp3 (2901)    

References

Add any references to other internal or external articles

 

Article # 3033902
  • Was this article helpful?