KIC performance degrades after some files imported
Article # 3035328 - Page views: 269
Issue
After importing 600 among 1500 in a very very quick timeframe it then slows dramatically down, to approx 1 a minute. What is noted is that the scan.exe processes running are still consuming high CPU, even though there are no files to process. Only way to speed up performance is to restart KIC plug in service.
Solution
Issue sound like KC related instead of KIC, in one case it was seen that a custom workflow module applied to the batch class appears to be culprit. Removing the workflow module allows the batches to process fine.
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Import Connector | 2.8 | N/A | N/A | N/A |
References
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Article # 3035328