Kofax Capture could not close the batch was shown in KIC Monitor. Due to this error the batch fails and won´t be transferred to Capture.
Separator Sheets were used for Separation
In this case the Document was processed via SW Import for testing.
It was seen that there were empty documents in the batch.
Found out that there were 2 Separator sheets with no documents in between therefore KC/KIC is not able to close the batch because of empty Documents.
Level of Complexity