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Kofax

Uninstall Site Monitoring

20456

QAID # 20456 Published

Question / Problem:

What are the steps to uninstall/undo the Monitoring Feature installation (..\Capture\Bin\Install_Monitoring.cmd)?

Answer / Solution:

The following are the steps to uninstall/undo the Monitoring Feature installation (..\Capture\Bin\Install_Monitoring.cmd):

  1. Run the following commands from the command prompt as Administrator (from Kofax Capture’s BIN folder):
    • %windir%\microsoft.net\framework\v4.0.30319\installutil /u sitemonitorservice.exe
    • %windir%\microsoft.net\framework\v4.0.30319\installutil /u wmiprovider.dll
    • %windir%\microsoft.net\framework\v4.0.30319\installutil /u snmpextensionagent.dll
  2. Remove the "Pathname" key from the following Registry Key:
    • HKLM\SOFTWARE\Wow6432Node\Kofax Image Products\Ascent Capture\3.0
  3. Disable the Windows SNMP Service.

Applies to:

Product Version
CAPTURE 10.1
MONITOR 7.0
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