Monitor support for KTA SaaS customers
Issue
Does Kofax Monitor support hosted KTA (SaaS) implementations?
Solution
Currently, Kofax Monitor only supports Cloud implementations where dedicated VMs are directly accessible.
For example, Kofax hosted solutions utilize Microsoft Azure platform and Kofax Monitor only supports this with a dedicated Azure VM for customers who have direct access to their Azure tenant.
Currently, there is no Azure build for KM 8.1 and lower. To check the status of this, feel free to open a support case and reference this KB article.
Snippet from the Kofax Monitor 8.1 Overview Guide:
Kofax Monitor is a graphical application monitoring solution for tracking and reporting the health of business-critical systems. Kofax Monitor, an application built for the Microsoft® Windows® 2012 R2, 2016, and 2019 operating systems operating on-premises or supported Amazon AWS, Microsoft Azure, or Google Cloud Platform (GCP) clouds,
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| Monitor | 8.1 |
References
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