Import monitors from 7.x not working - Column PrimaryServer does not belong to table Monitor
Issue
After installing a new KMON 8.1.0.1 Environment, it is not possible to import the KMON 7.x monitors to the new system. The following error is shown:
05/04/2022 10:23:46: Error [EURV0II14175:SVC2AWIPWUKOFAXMESSP] ImportExportWizard - Inner Exception: Column 'PrimaryServer' does not belong to table Monitor.
05/04/2022 10:23:46: Error [EURV0II14175:SVC2AWIPWUKOFAXMESSP] ImportExportWizard - Error: Error while performing action has been occured. StackTrace: at ReveilleImportExport.Actions.ImportBase.DoImportTableForData(DataSet dsMonitor, String monitorName, Boolean& actionSkipped, String& newMonitorName)
at ReveilleImportExport.Actions.ImportFromFileAction.DoImportMonitorRecords()
at ReveilleImportExport.Actions.ImportFromFileAction.DoImportMonitor()
at ReveilleImportExport.Actions.ImportFromFileAction.DoImportProcess()
at ReveilleImportExport.Actions.ImportFromFileAction.DoAction()
05/04/2022 10:23:46: Error [EURV0II14175:SVC2AWIPWUKOFAXMESSP] ImportExportWizard - Error: Column 'PrimaryServer' does not belong to table Monitor. StackTrace: at System.Data.DataRow.GetDataColumn(String columnName)
at System.Data.DataRow.set_Item(String columnName, Object value)
at ReveilleImportExport.Actions.ImportBase.DoImportTableForData(DataSet dsMonitor, String monitorName, Boolean& actionSkipped, String& newMonitorName)
Cause
Bug 1794544:Error: Column 'PrimaryServer' does not belong to table Monitor - when trying to import monitors in 8.1.0.1
Solution
There is a BUGFix available to solve this error: ReveilleImportExport.Actions_V81_04-06-2022.zip.
To install the fix:
- Download and unzip the file
- Stop Monitor service
- Replace the existing ReveilleImportExport.Actions.dll located in the <KM InstallPath>\Reveille\Bin\ directory with the updated ReveilleImportExport.Actions.dll file
- Start Monitor service
- Import the KM 7.x monitor
Successful import after updating KM 8.1.0.1 with the fix
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| Kofax Monitor | 8.1.0.1 |
References
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Article # 3042201