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Import monitors from 7.x not working - Column PrimaryServer does not belong to table Monitor

Article # 3042201 - Page views: 40

Issue

After installing a new KMON 8.1.0.1 Environment, it is not possible to import the KMON 7.x monitors to the new system. The following error is shown:

 

 05/04/2022 10:23:46: Error [EURV0II14175:SVC2AWIPWUKOFAXMESSP] ImportExportWizard - Inner Exception: Column 'PrimaryServer' does not belong to table Monitor.

05/04/2022 10:23:46: Error [EURV0II14175:SVC2AWIPWUKOFAXMESSP] ImportExportWizard - Error: Error while performing action has been occured. StackTrace:    at ReveilleImportExport.Actions.ImportBase.DoImportTableForData(DataSet dsMonitor, String monitorName, Boolean& actionSkipped, String& newMonitorName)

   at ReveilleImportExport.Actions.ImportFromFileAction.DoImportMonitorRecords()

   at ReveilleImportExport.Actions.ImportFromFileAction.DoImportMonitor()

   at ReveilleImportExport.Actions.ImportFromFileAction.DoImportProcess()

   at ReveilleImportExport.Actions.ImportFromFileAction.DoAction()

05/04/2022 10:23:46: Error [EURV0II14175:SVC2AWIPWUKOFAXMESSP] ImportExportWizard - Error: Column 'PrimaryServer' does not belong to table Monitor. StackTrace:    at System.Data.DataRow.GetDataColumn(String columnName)

   at System.Data.DataRow.set_Item(String columnName, Object value)

   at ReveilleImportExport.Actions.ImportBase.DoImportTableForData(DataSet dsMonitor, String monitorName, Boolean& actionSkipped, String& newMonitorName)

Cause

Bug 1794544:Error: Column 'PrimaryServer' does not belong to table Monitor - when trying to import monitors in 8.1.0.1

Solution

There is a BUGFix available to solve this error: ReveilleImportExport.Actions_V81_04-06-2022.zip.

To install the fix:

  • Download and unzip the file
  • Stop Monitor service
  • Replace the existing ReveilleImportExport.Actions.dll located in the <KM InstallPath>\Reveille\Bin\ directory with the updated ReveilleImportExport.Actions.dll file
  • Start Monitor service
  • Import the KM 7.x monitor

Successful import after updating KM 8.1.0.1 with the fix

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Monitor 8.1.0.1      

References

Add any references to other internal or external articles

 

 

Article # 3042201
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