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Kofax Monitor License check fails when upgrading

Article # 3042288 - Page views: 15


When trying to run Kofax Monitor 8.1 setup to upgrade our existing Kofax Monitor 7.x environment we get the following error:

Kofax Monitor License Check Failed. Please correct and re-run installation"



Kofax Monitor needs .Net 4.8 Version



Run the Kofax Monitor Pre-Check utility to see if all needed applications are installed. The tool can be found in the install archive \KofaxMonitor-8.1.0\PreReqCheck utility

The above error can occur, if .Net 4.8 was not installed before running the setup. Install .Net 4.8 and re-run the setup.


Level of Complexity 



Applies to  

Product Version Build Environment Hardware
Kofax Monitor 8.1      


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Article # 3042288
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