Single Sign On Debug Logging for Capture 10.2 and higher
Article # 3040233 - Page views: 29
Issue
How to enable Single Sign-On debug logging for Capture 10.2 and higher.
Solution
Starting with Capture 10.2 and higher, the following debugging steps will help identify authentication issues.
You may be required to log in as an Administrator to complete the steps below:
- Stop any Kofax services (modules) that are running on the system.
- Open System Properties (Right-click on Computer or My Computer and select Properties, then select Advanced System Settings) .
- Select the Advanced tab.
- Click the Environment Variables button.
- Create a new System variable named
KCUserProfileLoggingEnabled
. - Set the parameter value to
True
. - Reproduce the issue, then close the module.
The log file, named KCUserProfile.txt
, can be found in the \\CaptureSV\Logs
folder. Please send the log file to the Kofax Technical Support Engineer.
Level of Complexity
Moderate
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
KC |
11.0 11.1 |
References