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Dirsync with Multi-Sting values

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How to perform a Directory-Synchronization from ActiveDirectory (or LDAP) to TCOSS using one or more strings out of a 'Multi- String field' and split them to single fields inside TCOSS.


This is an Example with the AD-field: "otherFacsimileTelephoneNumber"

Contents of this field is e.g.


To DirSync a Multi-String field out of ActiveDirectory you have do the following steps

  • Add in the registry under HKLM\Software\TOPCALL\TCLINKxx\Dirsync
    • Listxx="otherFacsimileTelephoneNumber:MAILBOX:U" - usage with Upper-Case characters
    • Listxx="otherFacsimileTelephoneNumber:voicebox:L" - usage with Lower-Case characters
    • Listxx="otherFacsimileTelephoneNumber:FAXBOX:U"

Where xx is the next unused number.
Allowed xx are from 01 to 18.

  • With the KCS Client add the following addresses/events to the Template-User.
    • VOICE_M: "$otherFacsimileTelephoneNumber:MAILBOX:U$"
    • VOICE_V: "$otherFacsimileTelephoneNumber:voicebox:L$"
    • VOICE_F: "$otherFacsimileTelephoneNumber:FAXBOX:U$"

Note that the services: VOICE_M, VOICE_V and VOICE_F are only examples. They might differ on your system.

The following possibilities exist:

  • The prefix is entered completely with capital characters "otherFacsimileTelephoneNumber:MAILBOX:U"
  • The prefix is entered completely with lowercase characters "otherFacsimileTelephoneNumber:voicebox:L"
  • A mixture of uppercase/lowercase characters currently does not work.

The colon between the string and the U or L is used as a separator and is a must !!!


Level of Complexity 



Applies to  

Product Version Build Environment Hardware
Kofax Communication Server All      


Keywords: DIRSYNC, MULTISTRINGDirectory, synch, Lightweight Directory Access Protocol


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