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Kofax

How to change the password, domain or user itself for a process that is started with a domain user.

Article # 3040083 - Page views: 26

Issue

How to change the password, domain or user itself for a process that is started with a domain user.

Solution

First, update the password of the user itself.
Then, open the registry on the KCS server (or wherever there are KCS Links)

The following registry keys are relevant:

  • Under: HKLM\Software\wow6432node\topcall\TCLINKXX\user
    You can modify the used Windows user to start the link with.
  • Under HKLM\Software\wow6432node\topcall\TCLINKXX\password
    You can change that user's password.
  • Under HKLM\Software\wow6432node\topcall\TCLINKXX\domain
    You can change the domain of the user.

Afterwards, make sure to restart the respective link with KCS monitor.

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Communication Server ALL NA NA Na

References

Add any references to other internal or external articles

 

Article # 3040083
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