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How to find the last faxes that were received on specific Inbound fax numbers

Article # 3040404 - Page views: 16

Issue

How to find the last faxes that were received on specific Inbound fax numbers?

Solution

  1. Open TCfW
  2. Go to the Outbox view
  3. Click the "To" column header and filter only on FXI,FAXNUMBER
  4. All received faxes that are in the Short-Term Archive for the filtered FAXNUMBER will be listed
  5. You can find the Fax you're looking for within this list

If you're looking for an older fax it is possible that the Short-Term archive doesn't contain the needed information.
In case you have a Long-Term Archive, you can proceed searching there.
See example screenshots how to search Short-Term Archive, Long-Term Archive.

TcFW - Set Filters

Set Outbox Filters

Filter Result list

Archive Search

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Communication Server All   Windows  

References

Add any references to other internal or external articles

 

Article # 3040404
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