KCS License registration, activation, and download information
Issue
How to register / activate and download a license file for any Kofax Communication Server Product.
Solution
To register / activate a product the first time please open the website: https://register.kofax.com/serialRegistration
If you have already registered an email address for this KCS System, please contact the Licensing department (Licensing@kofax.com), to reset the system.
Enter the email address you want to receive the license for this KCS System.
In the field Serial, enter your KCS System ID (6 digit ID, mostly starting with 0).
On the next page, enter the KCS CPU Nr or the MAC Address of your license.
Afterwards a file with license information will be sent via email to the registered address.
NOTE: Due to ongoing system migrations, the license file needs some manual adaption, to be able to upload it in the KCS License tool.
The License file looks like this:
Copy the lines with the license codes (blue marked area) into a text file, with the extension .lic OR delete the lines below the 4 license lines and save it as .lic file.
Make sure, to have no empty line or CR+LF at the end of the file.
If you need further assistance, please create a Case via the Portal: Technical Support
Kofax Communication Server downloads are available through: https://delivery.kofax.com/
Kofax Communication Server documentation can be found here: Communication Server Product Documentation
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| Kofax Communication Server | all |