Skip to main content
Kofax

TC/LINK-OC to send out alert messages via e-Mail

Article # 3035024 - Page views: 7

Article # 3035024 - Page views: 7

Issue

Use case: A customer wants to receive system Error messages (ATExxxx) via e-Mail.

Can KCS TC/LINK-OC send out alert messages via e-Mail (not having TC/Web)?

Solution

TC/LINK-OC can be used without TC/WEB, but not for this purpose.

TC/LINK-OC is a specific TC/LINK-SM variation that needs no license, and this "OC" mode is detected with following registry values:

  • HKLM\SOFTWARE\TOPCALL\TCLINKSM\TCLSM\UseDNS=0 (use smarthost)
  • HKLM\SOFTWARE\TOPCALL\TCLINKSM\TCLSM\SMFixedRecipient=<empty string>
  • HKLM\SOFTWARE\TOPCALL\TCLINKSM\TOPCALL\ChkDisSend=1 (accept only inbound messages for which it finds a shadow user)

If one of these registry values is not configured in the way listed above, TC/LINK-OC runs as TC/LINK-SM and requires a license.

The reg-entries 1st and 2nd make it impossible to use TC/LINK-OC for the outgoing direction (KCS -> SMTP)

So TC/LINK-OC can be only used to receive SMTP messages and it can NOT be used to send out alert messages.

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Communication Server 9.x, 10.x      

References

Add any references to other internal or external articles

  • Was this article helpful?