Skip to main content
Kofax

Imported Documents going to the wrong destination

Article # 3040852 - Page views: 7

Issue

Imported Documents going to the wrong destination. Imported Messages are going to the default destination instead of the designated destination.

 

Cause

Import service for the address type is set to FXI. Client is now also receiving messages from SMTP. Messages for SMTP address type are being sent to the default destination. 

 

Solution

Changed the service type from FXI to All (*)

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
         

References

Add any references to other internal or external articles

 

Article # 3040852
  • Was this article helpful?