KCS 10.2.0 - Known Issues

Issue

This article lists all known issues for the Kofax Communication Server (KCS) 10.2 release.

Solution

• TCOSS
  Bug 1163619 – CPU Usage much higher after update
  Explanation:
  After the update from KCS 10.1.1 to KCS 10.2 the CPU usage increased from approx. 30% to approx. 90%. This happened on a system with many links connecting to TCOSS.
  Workaround:
  Use the TCTI32.dll of KCS 10.1.1

• LS1 RLA tool
  Bug 1159457 – RLA from KCS 10.1.1 or later cannot be used to change the LS1 password
  Explanation:
  Changing password via RLA is not possible anymore and result in error "Environment variable <Password> invalid."
  Workaround:
  - Use Line Server Diagnostics (LSD) to change to password
  - Downgrade LS1 firmware to KCS 10.1, change the password and upgrade the LS1 firmware

• Management Console
  Bug 1162547 – Not possible to start the TC/MMC for TC/Probe configuration
  Explanation:
  With KCS 10.2 TC/Probe also supports Windows Authentication. If you update an existing system the registry value TCPROBE\Authentication is set to 0
  Workaround:
  N/A.

• TC/LINK-SM, -SC7, -SDD, -MFP, -OC
  Bug 1170646 – TCMIME: Decoding of name attribute in Content-Type still faulty, resulting in additional space in outgoing messages
  Explanation:
  With KCS 10.2 it can happen that attachments in outgoing messages contain additional spaces depending on line breaks in the MIME header of received messages
  Workaround:
  N/A.

• TC/LINK-MX7
  Bug 1174394 – IMCEA-Syntax does not work anymore
  Explanation:
  With KCS 10.2 it is not possible anymore to send with the KCS-Specific Address like [FAXTC:number].
  Workaround:
  Use SMTP syntax.
  Note: Exchanging TCMIME.dll and TCLSM.dll with an older version does not solve the problem.

Level of Complexity 

Easy

Applies to  

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