TAMIO Fax Error Codes

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Issue

Need better explanation of TAMIO errors in the TCOSS trace.

Solution

The table below gives you more information about the TAMIO error codes that you can find in the TCOSS trace.

Here’s an example TCOSS trace excerpt:

13/13:27:21.483 (e24/2b0) N3/T15 2.10=DisIn>TAMIO 2:Obj No.=25, Err No.=17,fkz=,VZEIT=0,ZZAHL=0

You will only find TAMIO information in the traces if you activate the “TAMIO calls” option in the TCOSS trace level. You can activate this option by adding the value 0x04 (hex) to the TCOSS tracelevel key:

32 Bit: HKEY_LOCAL_MACHINE\SOFTWARE\TOPCALL\TCOSS\TraceLevel.

64 Bit: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\TOPCALL\TCOSS\TraceLevel.

For more information please check the current “TCOSS configuration manual”. Communication Server Product Documentation - Kofax

This table has been ordered according ‘Err No.=’. So if you have the choice between several ‘Error descriptions’ please also have a look at the ‘Obj No.=’.

More information about the ‘2char error’ (Two Character Error Codes) can be found in the current “TCOSS – System manual” chapter: “6: Error Messages – Two Character Error Codes”

Transmission

Err or No.=	Obj or Nr.=	2char or error	Error description	Reception
0	6	XB	Data error within TCI Block	Tx
0	15	XB	Data error within Form Block	Tx
1	2	X0	Call collision in Layer 7	Tx
1	16	XC	Form buffer overflow	Tx
1	25	XH	Line occupied by local telefax	Tx
1	24	X6	Reception error during routing	Rx
1	7
2	2	X2	Error when opening back-received file	Tx
2	1	XA	Call collision in layer 6	Tx
2	25	XI	Error in selection number	Tx
3	2	X3	Error in back reception	Tx
3	25	XJ	No dial tone	Tx
4	2	X5	Error during back reception (…LOGON)	Rx
4	25	XK	Answerback mismatch	Tx
5	2	X5	Error during back reception (…ESEITE)	Rx
5	25	XL	No answer from distant telefax (fax machine)	Tx
6	25	XM	Illegal identification of called station	Tx
7	25	XN	Illegal response during training phase	Tx
8	25	XO	Three (3) learn attempts unsuccessful	Tx
9	25	XP	Illegal page confirmation	Tx
10	25	XQ	Page transmitted incorrectly	Tx
11	25	XR	Illegal frame received	Tx
12	25	XS	Unable to find appropriate baud rate	Tx
13	25	XT	No response received	Tx
14	25	XU	Busy or no dial tone on PABX connection	Tx
15	25	XV	Unexpected end of document	Rx
16	25	XW	Too many line distortions during training	Rx
17	25	XX	Illegal identification received	Rx
18	25	XY	No command received	Rx
19	25	XZ	Illegal commend received	Rx
20	25	X1	Attempt to send an empty document	Tx
21	25	XF	Ring detected	Tx
22	25	XG	Receiver not ready time-out	Tx
23	25	X9	Failed to send chained document	Tx
24	25	X8	At least one received page has not been confirmed	Rx
32	25	XA	Call collision in Layer 2	Tx
50	25		Dialled successfully (with dial mode only)
51	25	XE	Error during 2nd dial stage with DTMF	Tx
64	25	IA	Call collision	Tx
65	25	IC	No channel available	Tx
66	25	IF	No answer from distant station	Tx
67	25	II	Error in selection number	Tx
68	25	IJ	No connection to local exchange	Tx
69	25	IN	Wrong number	Tx
70	25	IS	Service of function not supported	Tx
71	25	IP	Protocol error	Tx
72	25	IU	User busy	Tx
73	25	IR	Call has been disconnected (normal call clearing)	Tx
79	25	IX	Unknown error	Tx
	0	X?	Unexpected error code

Level of Complexity

Moderate

Applies to

Product	Version	Build	Environment	Hardware
Kofax Communication Server	All

References

Communication Server Product Documentation - Kofax

Kofax Communication Server TCOSS System Manual

Keywords: Reception, Transmission, error message