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IN-Events are scaled to a lower size

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IN-Events are scaled to a lower size


Receiving faxes and routing them via Link-FI to a file share can cause scaling down of the fax image, even though it is received and displayed correctly in TCfW.

This issue only occurs when using the TCLFIQI: queue and this behavior is configurable via the following registry key:


Setting this registry key to 1 forces the image page size in the output image not to be scaled to A4/letter page size.


Level of Complexity 



Applies to  

Product Version Build Environment Hardware
Kofax Communication Server All      


  • TC/Link
  • TCIMG32

Keywords: In-Event, TCfW, scaling


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