KCS cannot process MAC zip files
Article # 3040708 - Page views: 2
Issue
Can KCS process Zip files generated on the MAC OS?
Cause
Zip Files generated on the MAC OS contain 2 sets of files, one for use on Windows OS and the second for use on the MAC OS.
TCZip unpacks all the contents of the Zip file but the document converter fails to convert the files with the ._ Prefix
Solution
Enter explanation of steps or actions to resolve
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| Kofax Communication Server | All |
References
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