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What does the "Envelope Colour" in TCfW mean

Article # 3035970 - Page views: 7

Issue

What does the "Envelope Colour" in TCfW mean

Solution

  • Sent OK (white envelope)
    3531_Screen_Shot_2018-07-20_at_10.38.27_AM.png
    There is a configuration problem (wrong termination setting)
    Message is not deleted from active sendorder database, check termination position 1.
  • Sent OK (grey envelope)
    3531 Screen Shot 2018-07-20 at 10.38.40 AM.png
    Message was delivered successfully.
    Message is deleted from active SO database and an entry in the short term archive has been created.
  • Sent OK (dark grey envelope)
    3531 Screen Shot 2018-07-20 at 10.39.04 AM.png
    Message was delivered successfully.
    Only the log entry exists; the message itself has already been removed from the short term archive.

For more information about the statuses of messages, check the current 'TCfW Communication Server Client' manual.

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
TC/CP All      

References

Keywords: gray, color,message, status,check mark, checkmarkcover

 

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