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After upgrading KCM, ComposerUI for HTML5 appears to have no styling

Article # 3047943 - Page views: 6

Issue

After upgrading to KCM 5.5, the page were ComposerUI for HTML5 is embedded on has no styling.

 

Cause

To have proper styling, all the styles used by ComposerUI for HTML5 must be defined in a css file. KCM ships a default ccmcomposerui.css file that is available via the proxy endpoint. This endpoint always provides the latest version of the file. 

 

Solution

On the page where ComposerUI for HTML5 is embedded on add a reference to ccmcomposerui.css. For example:

<link type="text/css" href="/proxy/ccmcomposerui.css" rel="stylesheet" />

The above URL is a relative URL. It assumes the page with the embedded ComposerUI for HTML5 is hosted on the KCMRuntime Tomcat instance. If the page is hosted on a different server, use a full URL. For example:

<link type="text/css" href="https://KCMServer/proxy/ccmcomposerui.css" rel="stylesheet" />

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Communications Manager 5.5 n/a n/a n/a

 

Article # 3047943
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