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Keyword not supported: 'driver' error when installing B&OM

Article # 3035791 - Page views: 28

Issue

You receive the following error during the installation of Batch and Output Management:

==== Execute: D:\InstallServer\Scripts\Output Management.ps1 "Accept"
D:\InstallServer\Scripts\Output Management.ps1
Target: Output Management
Stage = "Accept"
D:\InstallServer\Software\ITP Server\Bin\checkdatabase32.exe exists
D:\InstallServer> "D:\InstallServer\Software\ITP Server\Bin\checkdatabase32.exe" ... silent arguments.
Checking Database failed:
Error while connecting to SQLServer database
Keyword not supported: 'driver'. #<--- Error message
DisplayCheckDBErrorAndExit : checkdatabase problems: Cannot check permissions with 'Driver=<SQL Driver used>;Server=<DB Server>;Database=<DB Name>' for user '<DB User>'.
At D:\InstallServer\Scripts\Tools\Functions.ps1:521 char:9
+ DisplayCheckDBErrorAndExit $ExitCode $ConnectionString $UserF ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (:) [Write-Error], WriteErrorException
+ FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,DisplayCheckDBErrorAndExit

 

Cause

In comparison to the connection string provided for the KCM Repository installation, which is an ODBC connection string, the string provided for the B&OM installation (Repository and Runtime DB) is NOT an ODBC connection string.

This means that the "Driver=" parameter is not supported and needs to be removed. This also can be seen in the examples given in the Installation Guide, page 22:
https://docshield.kofax.com/KCM/en_U...onGuide_EN.pdf

 

Solution

Use a valid connection string without the illegal Driver keyword:

OMRepositoryDB!ConnectionString="Server=<DB Server>;Database=<OMRepository DB Name>"
OMRuntimeDB!ConnectionString="Server=<DB Server> ;Database=<OMRuntime DB Name>"

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Communications Manager 5.4 and newer n/a n/a n/a

 

 

Article # 3035791