Keyword not supported: 'driver' error when installing B&OM
Article # 3035791 - Page views: 50
Issue
You receive the following error during the installation of Batch and Output Management:
==== Execute: D:\InstallServer\Scripts\Output Management.ps1 "Accept" D:\InstallServer\Scripts\Output Management.ps1 Target: Output Management Stage = "Accept" D:\InstallServer\Software\ITP Server\Bin\checkdatabase32.exe exists D:\InstallServer> "D:\InstallServer\Software\ITP Server\Bin\checkdatabase32.exe" ... silent arguments. Checking Database failed: Error while connecting to SQLServer database Keyword not supported: 'driver'. #<--- Error message DisplayCheckDBErrorAndExit : checkdatabase problems: Cannot check permissions with 'Driver=<SQL Driver used>;Server=<DB Server>;Database=<DB Name>' for user '<DB User>'. At D:\InstallServer\Scripts\Tools\Functions.ps1:521 char:9 + DisplayCheckDBErrorAndExit $ExitCode $ConnectionString $UserF ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : InvalidOperation: (:) [Write-Error], WriteErrorException + FullyQualifiedErrorId : Microsoft.PowerShell.Commands.WriteErrorException,DisplayCheckDBErrorAndExit
Cause
In comparison to the connection string provided for the KCM Repository installation, which is an ODBC connection string, the string provided for the B&OM installation (Repository and Runtime DB) is NOT an ODBC connection string.
This means that the "Driver=" parameter is not supported and needs to be removed. This also can be seen in the examples given in the Installation Guide, page 22:
https://docshield.kofax.com/KCM/en_U...onGuide_EN.pdf
Solution
Use a valid connection string without the illegal Driver keyword:
OMRepositoryDB!ConnectionString="Server=<DB Server>;Database=<OMRepository DB Name>" OMRuntimeDB!ConnectionString="Server=<DB Server> ;Database=<OMRuntime DB Name>"
Level of Complexity
Moderate
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Communications Manager | 5.4 and newer | n/a | n/a | n/a |
Article # 3035791