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Kofax

Some rich text blocks have no preview in the content wizard editor and ComposerUI for ASP.NET/J2EE

Symptoms

Some rich text blocks have no preview in the content wizard editor and ComposerUI for ASP.NET/J2EE. The rich text block was last edited in Designer for Web.

Cause

When a rich text block is edited in Designer for Web, no preview is generated for the rich text block. As a result any rich text block that was last edited in Designer for Web has no preview in the content wizard editor and also has no preview in ComposerUI for ASP.NET/J2EE.

Resolution

This is a known limitation of Designer for Web. Editing the rich text block in Designer for Windows will generate the preview and bring back the preview of the rich text block in the content wizard editor and ComposerUI for ASP.NET/J2EE.